Warranty & Circular Economy

5-Year Guarantee

We stand behind the quality of our craftsmanship. Every piece of furniture is backed by a 5-year warranty against manufacturing defects, effective from the date of delivery.

  • What’s Covered: Defects in materials and workmanship.

  • What’s Not Covered: Normal wear and tear, natural timber characteristics, accidents, misuse, improper assembly, ownership changes, commercial use, or clearance/promotional items.

  • How to Make a Claim: Simply email us a photo or short video of the issue. If your claim is approved, we will send you a replacement part, which also comes with its own 5-year warranty.

Trade-In & Recycling Program

Sustainability is at the heart of what we do. When your child outgrows their bed—or you’re ready for an upgrade—our trade-in program gives your furniture a new life.

Return your used KitSmart furniture to us and receive a 20% gift card (based on your original purchase price) to put toward your next order. It’s a simple, sustainable way to support your family's evolving needs while keeping quality furniture out of landfills.