Reviews

Do not buy this bed it is badly made, cheap, peices are incorrectly cut and no instructions were included. It is very unsteady and creaky. I have needed to **** it to the studs in the wall.

When the bed arrived, it had no instructions with it. I had to call numerous times to get them emailed to me. They were very confusing and pieces were incorrectly. Cut this bed is not worth even $100! It is creaky and weak and is extremely difficult to build.

Looks lovely once together, but the pieces don’t ‘slide’ together. My husband had to saw/sand them to fit. Then the mattress we purchased with it, didn’t fit - it was slightly too big and now hangs over the side and doesn’t slip into the frame. We do wonder if it’s the quality of the wood and it shrinking due to change in moisture as it’s very dry where we are (Queenstown) compared to more coastal regions. Unfortunately wood quality should be high enough to withstand this. Regretting our buy.

After having a Kit Smart wall for a few years we added this desk now our child wants to do homework in his room and he LOVES it. The wider one is perfect as a small-ish sized kids desk.

Really impressed with this product! Well priced and a quick delivery. Made from sturdy materials and my daughter loves it. I definitely recommend this product.

The instructions were wrong. The bed is very squeaky and the bunk is not super stable. The communication with the company was incredibly difficult, and they did not answer my questions. Overall I was so upset that I had spent so much money but was so unsure of the product. I will be adding extra pieces to ensure safety. The quality of the wood is very nice though. Yeah, really sad about this.

Amazing quality, looks beautiful and love that it's flippable so that the bed can be higher when our little one grows. Thanks so much!

Fantastic service! Received the bunk bed in good time and it was easy to construct, very happy with the quality and finish. Highly recommend

Lovely bed! Super easy to put together once I figured out how. Would be super helpful if there was a video showing how to assemble, otherwise awesome bed, awesome service!

Nice finish. Suggestion to extend front “shelves” out by 5cm to fit larger pukapuka/books.

Overall I am happy with the purchase. The product is made with good materials, and was generally easy to self assemble. It looks great, and allows me to safely co-sleep with my 7 mo while he gets used to being in his new room. There aren't many options that are comparable on the market.
That being said, there are a few minor changes that could made to the design that would increase my rating.

-Most importantly, the bedframe base is as high as the top of the mattress and my baby has hit his head on the corner edge at least once while rolling over. This is a hazard that I am currently brainstorming to make safe for us now, but as a design, I would want to see the mattress even a little bit higher than the base edging so there is no visible edge to hit against.

- the frame creaks loudly while leaning to put LO down and has woken LO up intermittently. I understand that its likely not designed to be leaned upon, but without a gate or opening, it's the only way to get a sleeping baby in or out of the cot.

- the frame needs a gate. as a co sleeping mum who needs to hop in and out of bed, grab items from outside the cot, and sometimes lift a sleeping LO out of the bed with me, I would loooove a gate so I wouldn't have to stand up to grab items outside of the cot, or worry about trying to climb out of the cot with a baby in my arms, or wake the baby by having to put him down, climb out and then lean on a creaky side to pick him up again and risk waking him.

On a personal purchase note: One side of my frame is also slightly too short and leaves a gap in the frame.

Finally, there was a delay in shipping compared with estimated times mentioned on the site. I would have loved an update on what was going on and when I could expect my item, without having to reach out to follow up.

TL;DR I am happy with the product overall, love that the company is local, and offer a cosleeping friendly floor cot when there are not many on the market, but there are areas for improvement in design, build and service.

This is well overdue.. this bed was very easy to put together and the mattress (bought from the same site) fits perfectly. It arrived smoothly and efficiently. Highly recommend.

We only needed to go onto the site to see how to apply the sideboard onto the side of the bed, as it wasn't super clear in the instructions.

This is well overdue.. this bed was very easy to put together and the mattress (bought from the same site) fits perfectly. It arrived smoothly and efficiently. Highly recommend.

We only needed to go onto the site to see how to apply the sideboard onto the side of the bed, as it wasn't super clear in the instructions.

We purchased to solve the problem of another model of loft bed being damaged in our recent move and to get off sleeping on the mattress on the floor. I was somewhat surprised to find that there was no finish on the kit pieces and that the wood was left raw.
I was also surprised that the lower bracing pieces as shown in image were not included in the kit.

The pieces didn't line up flush either nor did the width of the bed fit the standard sized inner sprung mattress available on the market.

The process updates where not in line with other online stores and I was left to chase up the order along with communications on it.

We are left still sleeping on mattress on the floor.

Thus making the overall experience somewhat disappointing for the amount of money paid.

I will be thinking twice before approaching them again in the future.

Great design, solid good quality materials, our 18mth old has had 2 great sleeps in it; here’s to many more! :) so happy with this purchase!!

We're so happy with the beds we bought from Kidsmart and will be buying a single set for our beach place when we are ready for it. The bed is very sturdy and looks great. Very happy indeed.

The grandchildren loved the new bunks. They are solid and look good and are safe.

Order wasn’t ready on pickup - all pieces not there and they had to run away and cut and sand more pieces. When trying to assemble on Christmas Eve at the bach (4hrs north of Auckland) it was discovered there weren’t enough screws to assemble the bunk sides/ladder/slats safely. Instructions were confusing and the number of screws included to complete the beds was wrong too! We paid over $3000 and didn’t have safe beds to use over the holidays. No answer from calling the mobile number either. Highly pissed off. Wouldn’t recommend.

Probably my favourite purchase ever for my kids! Such a neat design and looks awesome too! Very fairy price and decent quality

Really love this bed, it is beautifully made and delivered with care. Thank you for your attention to detail. My 10 year old is so happy. There could be an alteration to make it a little more rigid, another strip of timber on the "back" long-side of the frame, or perhaps another 'leg' piece.

Amazing quality!

Such easy assembly & the perfect bunk/space saver for our new place. Love that you can choose a floor or raised bottom bunk too. Our kids are obsessed!

I’m so happy with my order of beds for the kids - they love them and the quality is excellent! Fabulous service as well !

The assembly service was amazing - the team came out before the weekend to get the bed assembled, and had it done quickly and efficiently. Many thanks!

We absolutely love our loftbed purchased from KitSmart - it has helped make the most of the space in a small shared room for our kids. The quality is excellent, the bed is well made and solid, and the installation service was fantastic. A great team, and a great product. Highly recommend.