Overall I am happy with the purchase. The product is made with good materials, and was generally easy to self assemble. It looks great, and allows me to safely co-sleep with my 7 mo while he gets used to being in his new room. There aren't many options that are comparable on the market.
That being said, there are a few minor changes that could made to the design that would increase my rating.
-Most importantly, the bedframe base is as high as the top of the mattress and my baby has hit his head on the corner edge at least once while rolling over. This is a hazard that I am currently brainstorming to make safe for us now, but as a design, I would want to see the mattress even a little bit higher than the base edging so there is no visible edge to hit against.
- the frame creaks loudly while leaning to put LO down and has woken LO up intermittently. I understand that its likely not designed to be leaned upon, but without a gate or opening, it's the only way to get a sleeping baby in or out of the cot.
- the frame needs a gate. as a co sleeping mum who needs to hop in and out of bed, grab items from outside the cot, and sometimes lift a sleeping LO out of the bed with me, I would loooove a gate so I wouldn't have to stand up to grab items outside of the cot, or worry about trying to climb out of the cot with a baby in my arms, or wake the baby by having to put him down, climb out and then lean on a creaky side to pick him up again and risk waking him.
On a personal purchase note: One side of my frame is also slightly too short and leaves a gap in the frame.
Finally, there was a delay in shipping compared with estimated times mentioned on the site. I would have loved an update on what was going on and when I could expect my item, without having to reach out to follow up.
TL;DR I am happy with the product overall, love that the company is local, and offer a cosleeping friendly floor cot when there are not many on the market, but there are areas for improvement in design, build and service.
This is well overdue.. this bed was very easy to put together and the mattress (bought from the same site) fits perfectly. It arrived smoothly and efficiently. Highly recommend.
We only needed to go onto the site to see how to apply the sideboard onto the side of the bed, as it wasn't super clear in the instructions.
This is well overdue.. this bed was very easy to put together and the mattress (bought from the same site) fits perfectly. It arrived smoothly and efficiently. Highly recommend.
We only needed to go onto the site to see how to apply the sideboard onto the side of the bed, as it wasn't super clear in the instructions.
We purchased to solve the problem of another model of loft bed being damaged in our recent move and to get off sleeping on the mattress on the floor. I was somewhat surprised to find that there was no finish on the kit pieces and that the wood was left raw.
I was also surprised that the lower bracing pieces as shown in image were not included in the kit.
The pieces didn't line up flush either nor did the width of the bed fit the standard sized inner sprung mattress available on the market.
The process updates where not in line with other online stores and I was left to chase up the order along with communications on it.
We are left still sleeping on mattress on the floor.
Thus making the overall experience somewhat disappointing for the amount of money paid.
I will be thinking twice before approaching them again in the future.
Great design, solid good quality materials, our 18mth old has had 2 great sleeps in it; here’s to many more! :) so happy with this purchase!!
We're so happy with the beds we bought from Kidsmart and will be buying a single set for our beach place when we are ready for it. The bed is very sturdy and looks great. Very happy indeed.
The grandchildren loved the new bunks. They are solid and look good and are safe.
Probably my favourite purchase ever for my kids! Such a neat design and looks awesome too! Very fairy price and decent quality
Really love this bed, it is beautifully made and delivered with care. Thank you for your attention to detail. My 10 year old is so happy. There could be an alteration to make it a little more rigid, another strip of timber on the "back" long-side of the frame, or perhaps another 'leg' piece.
Such easy assembly & the perfect bunk/space saver for our new place. Love that you can choose a floor or raised bottom bunk too. Our kids are obsessed!
I’m so happy with my order of beds for the kids - they love them and the quality is excellent! Fabulous service as well !
The assembly service was amazing - the team came out before the weekend to get the bed assembled, and had it done quickly and efficiently. Many thanks!
We absolutely love our loftbed purchased from KitSmart - it has helped make the most of the space in a small shared room for our kids. The quality is excellent, the bed is well made and solid, and the installation service was fantastic. A great team, and a great product. Highly recommend.
Arrived on time, easy to **** together, looks fantastic. Highly recommend this product.
We received the bed and mattress after more than the 10-12 days delivery estimate and I was looking forward to build it. Now, I am used to build things like this and was expecting all the tools to be provided. No. We need a powerdrill. So, now I'm very upset, the nursery is all messed up and we have to put everything back in place as we can't build the bed today. I checked the description, and it is mentioned that tools are required. I just wished it was more obvious from the get go and not something I had to look for in tiny prints after finding out the hard way. I put 3 stars for the bad experience and my email that got no respond, but I'm sure the bed will be fine once assembled, when we get our hands on the proper tools necessary.
Beautiful quality, very robust, the kids are smitten.
I bought the mini for the kids room, its great, very well made, natural wood, no nadty chemicals and delivered made up in great condition. Very impressed they delivered to my door. I would highly recommend.
Bought for our 2 year old as a bundle with the Teddy Junior mattress and it's been taken to very quickly. Our toddler loves it!
We also had great customer service when we enquired about the timing of the bed frame for delivery, as the mattress was shipped ahead of time (both to the South Island). Will definitely look to order again in the future.
We are big fans of the flippable bed. Our 17mojnth old is using the toddler bed as a floor bed and he is safe with the barrier but also has the option is crawling out of he needs to, proving independence for him to safely explore his room. We love that this bed will also grow with our son when we can flip it around to a more suitable bed for the childhood/teenage years. Great quality and easy to put together.
Very high quality product that works really well. Very well made and sturdy. Awesome design.
The bunk bed and book case are brilliant! Easy to assemble, very solid build quality and the kids love it! The extra room we now have in their room is also a huge bonus.
The team at KitSmart were also great, responsive and very helpful.
If you’re looking for a bunk bed for your kids, look not further, you’re on to a winner here!
Love the look and the quality of the bunks, assembly service was quick as well. Love the smell of the wood! A couple of disappointments - the ladder was put on slightly crooked, not a huge deal but thought better care would've been taken to make sure it was straight. And there isn't enough room for an adult to sit on the bottom bunk without slouching as bottom bunk second height option is quite high off the ground.
Love the look of this bed, and the low profile. Very hard to find such a low trundler bed suitable for young kids. Can tell already that this bed is going to get a lot of use and last a long time. Thanks for creating such a great product.